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Privacy Policy

Effective Date: August 16, 2025

1. Introduction

GloLive Radio LLC (“GloLive Radio,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users of our digital radio streaming services, apps, websites, and related platforms (collectively, the “Services”).

2. Information We Collect

We collect information to provide, maintain, and improve our Services. The types of information we collect include:

  • Personal Information: Name, email address, date of birth, gender, account credentials, and other identifiers you provide when creating an account or interacting with our Services.

  • Usage Data: Listening habits, stations and playlists accessed, session duration, device type, browser type, operating system, IP address, and general location (city/state, not precise GPS).

  • Content Submissions: Stories, music submissions, comments, and feedback you submit via our platform.

  • Transaction Data: Payment and purchase information for merchandise, event tickets, or subscriptions (processed securely via third-party payment processors).

  • Cookies and Tracking: We use cookies and similar technologies to personalize your experience, analyze usage, and deliver targeted content and advertising.

3. How We Use Your Information

We use your information to:

  • Operate, maintain, and improve our Services and user experience

  • Personalize content, recommendations, and communications

  • Process transactions and manage your account

  • Communicate with you about updates, promotions, and news

  • Monitor, detect, and prevent fraud or misuse

  • Comply with legal, licensing, and regulatory requirements

4. Sharing and Disclosure

We do not sell your personal information. We may share your information as follows:

  • Service Providers: With trusted vendors for hosting, analytics, payment processing, and customer support, bound by confidentiality agreements

  • Legal Compliance: When required by law, regulation, or legal process (e.g., FCC, CCPA, COPPA, GDPR)

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided

  • Artist and Partner Data: Aggregated, anonymized listener data may be shared with artists and partners for analytics and promotional purposes

5. Data Security

We implement technical, administrative, and physical safeguards to protect your data, including encryption, secure servers, access controls, and regular security audits. While we strive to protect your information, no system is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications at any time

  • Request restriction or objection to certain data uses

  • Withdraw consent for data processing (where applicable)

  • Exercise data portability

To exercise your rights, please contact us using the information below.

7. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.

8. International Users

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. and other countries. We comply with applicable cross-border data protection laws.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Your continued use of our Services indicates your acceptance of any changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

GloLive Radio LLC
support@gloliveradio.com
 

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